Privacy Policy

Introduction

This Privacy Policy outlines artphool.com’s approach to Data Protection and Privacy, in compliance with applicable laws and regulations. This Privacy Policy applies to your Personal Data processed by us, whether in physical or electronic form. In this document, terms such as ‘Personal Data’, ‘Data Subject’, ‘Controller’, ‘Processor’, and ‘Processing’ are defined as per the applicable privacy laws.

Who We Are

artphool.com is operated by Elegance Finds, a company registered under the provisions of the Companies Act, 2013, with its registered office located at Opp Metro Pillar No. 126, Kh No. 416/2, Village Ghitorni, New Delhi – 110030. Artphool.com facilitates the selling, marketing, and retailing of artificial floral designer products, designer furniture, and accessories (“Business”) through its e-commerce website, mobile applications (“App”), and offline stores/events.

Roles We Play

We are the designers and sellers of the aforementioned products. As part of our commitment to protecting your privacy, we regularly review our practices for handling Personal Data to ensure compliance with applicable privacy laws and regulations.

Personal Information Gathered by artphool.com

We collect information from you to register you, verify your identity, process transactions (including payments), communicate promotional offers and updates, and maintain your accounts with us. Additionally, we use this information to personalize your experience on artphool.com and enhance our services.

Categories of Personal Data Collected:

  • Demographic & Identity Data: Name, email address, contact number, shipping address, country, date of birth, profile picture.
  • Open Data and Public Records: Information available publicly on the internet.
  • Transaction Details: Transaction amount, bank name, card type, and card number.
  • Online Identifiers and Technical Data: Location details (IP address, logs), device information, communication metadata (emails, SMS, calls), and usage data (website interactions).

Consent

By using our Website and/or providing your information, you consent to the collection and use of the disclosed information in accordance with this Privacy Policy, including the sharing of information as described herein.

Purposes of Gathering Your Personal Data

We use your personal information for the following purposes:

  • To process and deliver your products and services.
  • To provide, troubleshoot, and improve artphool.com’s services.
  • For personalized recommendations and tailored experiences.
  • To communicate with you regarding promotions, services, and updates.
  • To advertise our products and services to you.

Lawful Bases of Processing Your Personal Data

We process your Personal Data based on lawful grounds, such as:

  • Your explicit consent.
  • The necessity to perform contractual obligations.
  • Compliance with legal obligations.
  • The pursuit of legitimate interests.

Cookies and Other Trackers

We use cookies and similar technologies on our website and mobile applications to enhance your user experience, analyse performance, and improve our services. You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our site.

Personal Data Disclosure

We may disclose your Personal Data to third parties, including service providers, regulatory bodies, and law enforcement agencies, as required by law or for legitimate business purposes.

Cross-Border Data Transfer

Your Personal Data may be transferred to countries outside your residential country for the purposes outlined in this Privacy Policy. We ensure that appropriate safeguards are in place to protect your data during such transfers, in compliance with relevant laws.

Data Security

We employ physical, technical, and managerial measures to safeguard your Personal Data against unauthorized access, alteration, transmission, or deletion. We prioritize the security of your data and use industry-standard encryption methods.

Retention and Disposal of Data

We retain your Personal Data only as long as necessary for the purposes stated in this Privacy Policy and to comply with legal or regulatory requirements. Once your data is no longer needed, it will be disposed of securely.

Links to Other Websites

Our website may contain links to third-party websites whose privacy practices may differ from ours. We encourage you to review the privacy policies of these websites. We are not responsible for their privacy practices or content.

Children’s Privacy

Our services are intended for adults, and we do not knowingly collect Personal Data from minors. If we learn that we have collected Personal Data from a minor, we will take steps to delete that information promptly.

Your Rights as a Customer

You have the following rights concerning your Personal Data:

  • The right to access your Personal Data.
  • The right to correct any inaccuracies in your Personal Data.
  • The right to request the deletion of your Personal Data.

For any inquiries or concerns regarding your privacy rights, please contact us at info@artphool.com.

Contact Us

For further queries or complaints related to privacy under applicable laws and regulations, please contact us at:

Email Address: info@artphool.com

Notification of Changes

We regularly update our Privacy Policy to reflect changes in our practices and legal obligations. Any changes will be posted on this page. We recommend checking this page periodically for updates.

Grievance Officer

In accordance with the Information Technology Act, 2000, our Grievance Officer details are:

Grievance Officer – Customer Services
Name: [Name of Grievance Officer]
Phone Number: [Phone Number]
Email: info@artphool.com

By using artphool.com, you acknowledge and agree to this Privacy Policy. Please review it regularly to stay informed about how we protect your data.